Account setup there are two ways to do that, via website by setting up an account through our secure online account setup and other one with loading a form at our website and fill out your information…then you can send us back by faxing or mailing.
Confirmed we will send you an e-mail to allow start doing business with us.
Order or Quote Requirement Once our customer service has received your order(s), we will start proceeding your work. In case we have questions regarding the order, we will contact you by email and the design will NOT be digitized until we get your response and new instruction to go on.
Quality Control We plan to make sure that all of your designs will be correctly digitized with high quality when they are completed. Before releasing all the completed digitized designs to customer, they will have Quality Controller check their quality.
The turnaround time is also what we care about. We guarantee that you will receive you design on time you have required.
Digitizers interpret the designs/jobs and do what they know best and that is to digitize with the highest artistic skills that they have bearing in mind the quality and how it would run efficiently on embroidery machines.
Quality Check of the data is performed here. Screening each and every section of the design so that there will not be any fault in actual production.
Q unit2 rechecks the design and add some finishing touches if requirement is needed.